These terms set out the rules that apply when you access ok beat — your account, your transactions, and how we handle any disputes. Before you open an account or place any activity on the platform, read through these carefully so you know exactly where you stand.
Account rules apply from first login
Maya & InstaPay transactions covered
Applies where local law permits
Live casino and slots
POLICY POSTURE
How These Terms Govern Your Account
By registering and using ok beat, you enter into an agreement with us under the terms described on this page. These terms govern every interaction — from account creation and fund deposits through Maya or InstaPay, to game activity, withdrawals and any communication you have with our support team. We update these terms when the platform changes; the current version is always the one published here, and continued use of your account after any update means you accept the revised terms. If you disagree with any part, the right course of action is to stop using the platform and contact us to close your account. Jurisdiction and eligibility depend on where you are located and the laws that apply there. Access is available only where local law permits. We do not extend the platform to regions where it is restricted, and it is your responsibility to confirm that access is lawful in your area. Payment activity — including deposits via Maya and fund transfers through InstaPay — is subject to both these terms and the policies of the payment provider you use. We are not liable for delays or restrictions applied by those providers. Your account is personal to you and cannot be shared or transferred to another person.
Maya Deposits
Fund activity through Maya falls under these terms. Any issue with a Maya transaction should be raised with us through the support channel, not directly with the payment provider alone.
InstaPay Transfers
InstaPay transfers into your account are recorded in your transaction history. If a transfer does not appear within the expected window, open a support request with the reference number.
Account Ownership
Your account belongs to you. Do not share login credentials with anyone. We are not responsible for activity that occurs because credentials were shared outside your control.
Terms Updates
We revise these terms when the platform or applicable rules change. The date of the most recent update appears at the top of this page. Check it when you return after a long gap.
WHAT IS COVERED
Where These Terms Apply and What They Cover
These terms apply to the ok beat platform as accessed through our website and any associated account. They cover four distinct areas. Understanding which area applies to your situation helps you know where to look when a question comes up.
Account Access
These terms cover the creation, use and closure of your ok beat account, including login, identity verification steps shown in your account, and the conditions under which access may be suspended or ended.
Transactions
All deposit and withdrawal activity processed through your account falls under these terms. This includes fund movements through Maya and InstaPay. Your transaction record in the account dashboard is the reference point for any dispute.
Site Content
Game content, promotional material and any text or media on the platform is covered by these terms regarding permitted use. You may not copy, redistribute or commercially exploit any content from ok beat without written permission.
Third-Party Services
Payment providers, game studios and any external services linked from the platform operate under their own terms. We are not liable for third-party policies, and these terms do not override or supplement agreements you have with Maya, InstaPay or any other external provider.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under These Terms
These terms are not only obligations — they also define what you can ask of us. Your account gives you access to a transaction history that records every deposit and withdrawal, including the date, amount and payment method used. If you notice an error in your records, you can raise a correction request through our support channel. We will review the record against our system log and respond with the outcome. If your account details — such as your registered contact or verification status — need updating, the fields to change them are in your account settings. Any change that affects your identity verification will require you to complete the steps shown there. For questions about how these terms apply to your specific situation, our support team is the right place to start. We do not advise on legal interpretations, but we can explain what the platform does and does not do in plain terms.
Review Your Records
Your full transaction history is available in your account dashboard after login. Each entry shows the payment method, amount and status — Maya and InstaPay transactions are listed separately.
Correct Account Details
Update contact details and preferences through account settings. Changes to identity-linked fields follow the verification steps shown on screen — we cannot bypass those steps.
Raise a Question
If a term is unclear or you believe an action on your account was incorrect, contact support with the specific transaction reference or account event. A general question without a reference takes longer to resolve.
Request Account Closure
You may request to close your account at any time by contacting support. Any remaining balance in your account will be processed for withdrawal in line with the payment method you have on file.
TERMS CONTACT PATHS
How to Reach Us About These Terms
Questions about these terms or your account rights are handled through our support team. Use the channel that suits how quickly you need a response. For transaction disputes involving Maya or InstaPay, include the transaction reference from your account dashboard when you write in — it speeds up the review considerably.
Live Chat
Open a live chat session from your account page for real-time questions about your terms, account status or a specific transaction. Have your reference number ready.
Email Support
For detailed terms questions or formal account requests, email our support address listed in your account. Include your account ID and a clear description of the issue.
Account Dashboard
Many terms-related answers are visible inside your account — transaction records, verification status and account settings are all there. Check the dashboard first before raising a support ticket.
HOW WE HANDLE THIS
Data Handling, Security and What We Keep on Record
We collect the information needed to run your account — registration details, transaction history and activity logs. We do not sell your personal data to third parties. Cookies are used to keep your session active and to remember preferences across visits; you can adjust cookie settings through your browser, though some features depend on session cookies to function. Your account data is retained for as long as your account is active and for a period afterward as required by applicable rules in the regions we operate. If you want to know what data we hold on your account, contact support with an access request. We use account-level security measures — the specific steps are shown when you set up or update your login. No security process is entirely without risk, so keep your login details private and report any suspicious activity through the live chat channel.
Data Use
Account data is used to process transactions, respond to support requests and maintain your activity record. It is not shared for marketing by third parties outside the platform.
Cookie Policy
Session and preference cookies are active on the platform. Essential cookies cannot be disabled without affecting account function. Preference cookies can be managed in your browser settings.
Record Retention
Transaction records and account logs are kept for the period required by the rules applicable to the regions we serve. After account closure, data is held only as long as legally required.
Security Requests
To report a security concern or request a review of your account access history, contact support directly. Include your account ID and describe the concern as specifically as you can.
TERMS FAQ
Common Questions About These Terms
These are the questions we get most often about account terms, user rights and how the policy applies to specific situations.
When do these terms apply to my account?
These terms apply from the moment you register and continue for as long as your account exists. Each time you log in, use a payment method like Maya or InstaPay, or interact with any platform feature, the current version of these terms applies to that activity.
What happens if the terms are updated while my account is active?
We publish updates on this page with a revised date. If you continue to use your account after an update, that counts as acceptance of the new terms. If you do not agree with a change, contact support to close your account before continuing to use the platform.
Can I dispute a transaction under these terms?
Yes. If a Maya deposit or InstaPay transfer does not appear in your account, or if a withdrawal record looks incorrect, raise it through live chat or email support. Include the transaction reference shown in your account dashboard — that reference is what we use to locate the record.
Do these terms cover game results or outcomes?
These terms cover how the platform operates, how accounts are managed and how transactions are processed. Game outcomes are determined by the game mechanics of the title you are playing. If you believe a game result was recorded incorrectly in your account, contact support with the game name and session time.
How do I request a copy of my account data?
Contact support through email or live chat with an account data access request. Include your account ID. We will confirm what data we hold and how it can be provided. Processing time depends on the scope of the request.
Can I share my account with someone else under these terms?
No. Your account is registered to you and cannot be shared or transferred. Activity on your account is your responsibility under these terms, regardless of who performed it. If you believe someone accessed your account without permission, report it to support immediately.